Saturday, September 04, 2010
Child Care Connection Elder Services Home Care Services EAP Services Counseling Services Human Resources Senior Companion Program R.S.V.P.	The workplace environment is constantly changing. It is no longer realistic to expect that when work starts, life stops. In today’s busy world employees are not only bringing themselves to work, it’s inevitable that along with them come personal issues that can often affect their productivity. Providing assistance to an employee in need is an effective tool in reducing absenteeism, on the job accidents and turnover. According to the Wyatt Report for every dollar invested in an EAP employers save $5 to $16.00. Core EAP Services Additional Services Family/Personal Services Workplace Services Core EAP Services: Employee Consultation: The EAP provides quick easy access to EAP Case Managers that will consult with the employee face to face or via telephone. Supervisory Consultation: Consultation services for supervisors on effectively addressing workplace issues. Training: Training is provided for employees on how to appropriately use and access the EAP and for supervisors on how to recognize a troubled employee and effective use of the EAP. Family Life Education Seminars: Access to seminars provided at Family Services that relate to personal growth, family and personal relationships. Account Management: You will be assigned a personal account manager to work with you and develop an ongoing plan to implement the EAP into the workplace and company policies. Tools to encourage program utilization are also provided. Access: Easy access is provided via an 800 number. Day and evening appointments are available and will be arranged within a maximum of three working days. 24-hour telephone coverage is provided. Emergencies are handled immediately. top Additional Services Available: Family/Personal Services Balancing work and life is an integral part of employee satisfaction. The employee is looking for a company that appreciates and recognizes their personal needs. Services include: Child Care Resource and Referral Elder Care Resources and Referral Legal Consultation and Assistance Financial Services Personal Will Preparation top Workplace Services Services on issues that have an impact in the workplace Drug Free Workplace Compliance U. S. Department of Transportation regs Substance Abuse Professional Services Personal Will Preparation Critical Incident Stress Debriefing Trauma Intervention On-Site Consultation top Specialized Training Workplace Violence Prevention When Domestic Violence Comes to Work U. S. Department of Transportation regs Non-violent Crisis Intervention Understanding and Preventing Sexual Harassment Cultural Diversity top If you are interested in developing an Employee Assistance Program at your company or are interested in hearing more about our services, call: (508) 756-4646 Director of Employee Assistance Programs Family Services of Central Massachusetts (800) 899-9890 or (508) 756-4646 Monday, Wednesday, Thursday - 8:30 am - 8:00 pm Tuesday & Friday - 8:30 am - 5:00 pm 31 Harvard Street - Worcester, MA 01609 Home Page | Get to know us | Events Calendar | Contact Directory Employment Opportunities | Charitable Giving | Contact Form | Privacy Statement Our Services Child Care Connection | Counseling | EAP | Elder Care | Senior Companion | Home Care Related Links www.cccfscm.org www.unitedway.org | www.OnTheCommon.com www.unitedwaycm.org | www.coanet.org www.worcestercountyfathersandfamilynetwork.org